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Showing posts from January 25, 2011

from my sister☺

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Today was definately not my day. 
Considering the mood I've been in the last few weeks,
I could have done without being on hold with customer support at
 Quickbooks Online for 1 full hour this morning just to find out that the only people
that could fix my issue, which they caused, was the Advanced Support Dept.
and they only work 4 hours a day and I was told to call back this afternoon and since it involved filing my 940 form which is due by the end of this week I had no choice but to call back.
At 2:35 I started holding for customer support, they picked up at 3:10
just long enough to put me on hold to wait for Advanced Customer Support to pick up,
which they did at 5:15!
Yep, great service there at Quickbooks Payroll.
I did take the time out of my busy schedule of waiting to send them
 and email reassuring them that I was using my 'hold' time
constructively by spending some time researching which program
 I will be using when I cancel their ass!

Sorry, just a bit fr…